Customer Service

Order Status

To check order status, please send an email to sales@dunleavyart.com. Please include your order # and date.

Shipping Options

U.S Addresses, we ship via U.S Priority Mail with Delivery confirmation. If you require faster shipping options, please request Express Mail Shipping, which is available at additional cost. Shipments originate in New Jersey. Notification of shipping, complete with USPS Deliver Confirmation Number, is sent upon shipment of your order.

International Orders

Orders shipping outside the U.S. are subject to additional shipping charges. Before placing an international order, please email our customer service department for a rate quote.

Delivery Times

Priority Mail takes 3 4 business days from shipping date. Express Mail takes 2 business days from shipping date. Our goal is to deliver apparel within 1 to 10 business days from receipt of your order. Please request Express Mail by contacting us at sales@dunleavyart.com and we will adjust the shipping charges accordingly.

Back Orders

For items out of stock at the time of order placement will be adjusted to your total accordingly. We will ship the available items to you immediately. At times, items sell very quickly and we may generate a back order. If this happens, you will be notified via email. Once the items become available we will ship your backordered items. If items are unavailable for over 20 business days, we will not ship the back ordered items unless requested by contacting us via email at sales@dunleavyart.com

Returns and Exchange Policies

David Dunleavy Art stands behind all of its products. We are happy to exchange or credit back any defective item. If your items are not defective but you need a credit or exchange we will be happy to do so within 15 days of original ship date. If your items are not damaged but just exchanges, the original freight charges will not be credited.

Refund Policy

David Dunleavy Art will be happy to issue a refund for the cost of the merchandise returned. However, we are unable to refund to refund shipping cost.

Free Shipping Offer for Limited Editions and Framed Ceramic Tile Art

Free Shipping offer is non-transferable and only valid 1/1/11 to 12/31/11. Not valid for cash in part or full. U.S. Address, this free shipping offer only applies to framed limited editions, unframed limited editions and framed ceramic tile art. This offer may not be combined with any other offer. Orders will be shipped UPS or Fed Ex Ground only. If you are not satisfied with your Dunleavy art piece within 15 days of original ship date and want to return your framed limited editions, unframed limited editions and framed ceramic tile art for a refund, we will be happy to do so; however, you will have to pay all shipping cost and a 10% restocking fee to David Dunleavy Art.

Framed, Unframed Giclees and Ceramic Tile Art

Your framed, unframed Giclees and ceramic tile art are custom produced. Our goal is to deliver framed, unframed images and ceramic tile within two weeks from receipt of your order; however delivery times may vary depending on the order, the destination and mode of delivery (UPS or Fed EX). If you have any questions regarding your order please contact us at sales@dunleavyart.com.

Return Shipping Cost for Limited Editions and Framed Ceramic Tile Art

U.S. Addresses, Return shipping charges for Limited Editions Giclées and framed Ceramic Tile Art are as follows:

Framed Giclées
Size 28 x 38 $199.95
Size 20 x 30 $99.95
Size 15 x 20 $99.95
Gallery Wrapped 15 x 20 $99.95

Unframed Giclées
All sizes $35.00

Coral Frame Ceramic Tile Art
CF8x10 (1Pc 8x10 Tile) $19.95
CF8.5x12 (6 4x4 Tile Mural) $19.95
CF12x12 (1Pc 12x12 Tile) $24.95
CF12x18 (6 6x6 Tile Mural) $29.95
CF12x24 (6 6x8 Tile Mural) $35.95
CF18x24 (12 6x6 Tile Mural) $39.95

Mahogany Frame Ceramic Tile Art
MAH8x10 (1Pc 8x10 Tile) $19.95
MAH 6x18 (3 6x6 Tile Mural) $19.95
MAH12x18 (6 6x6 Tile Mural) $29.95
MAH18x24 (12 6x6 Tile Mural) $39.95

International Shipment

Please contact Customer Service at sales@dunleavyart.com.

Sales Tax for Dunleavy Art

We are required to collect applicable sales tax for deliveries to the State of New Jersey.

Security

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